In October 2020, Communications Supervisor, Sara Phillips, began her year long quest to obtaining the Registered Public Safety Leader (RPL) certification. This course covers many management topics concerning emergency communications operations. Mrs. Phillips graduated in September 2021.
Mrs. Phillips was promoted to Communications Supervisor in 2018. She has implemented many new policies and procedures to improve the services dispatchers provide to the emergency response agencies and the public. The dispatchers are meeting and exceeding training requirements and standards. Her next goal is obtaining certification as an Emergency Number Professional and as a Communications Center Manager.