In April of 2022, Sullivan County ECD 911 will be installing and sharing an emergency notification system with Kingsport 911. The vendor chosen is Hyper Reach. This system includes automated weather alerts, real working IPAWS, SMS-based citizen registration and many others. Hyper-Reach was built for emergency response. Emergency response has a much more stringent set of requirements than non-emergency uses. Hyper-Reach was designed to meet this set of requirements.
This program will allow us to send emergency and non-emergency messages to the public when needed. This is an automated system, so sending messages is easy to set up and execute. These messages can be limited to certain geographic areas inside Sullivan County or can be sent to the entire county, and/or visitors to our area.
Hyper Reach can alert citizens and others in our community such as: visitors, emergency responders, public officials, special response teams, staff, etc. It will keep records of messages sent, who received them, and whether they sent a response if needed.
The community will have the opportunity to add their cell phone information to the system, or opt out at any time. This system is especially important during a missing child or adult situation, a hazard materials leak/exposure, an imminent danger in the area, severe weather, etc.
Look for a new link on our website in April 2022 and sign up to ensure you receive these important and potentially life-saving notifications.